BikeBiz Bicycle and cycling retail news
Following the commencement of the nominations process for the BikeBiz Awards 2022 in association with ArmaUrto, we’ll be highlighting each and every category from our list of expertly-curated accolades, designed to reflect the varied and vibrant nature of the sector.
Today, we’re showcasing the retailer awards: IBD of the Year, Omnichannel Retailer of the Year, and Best Retailer Services. Enter/nominate for all categories here.
IBD of the Year
Who should you nominate?
Any bricks and mortar bike retailer, or firm involved in the repair of bikes, with three stores or fewer. Winner decided by voting open to whole cycle industry.
Criteria
Businesses will be judged on the quality of customer service and the range offered.
Nominees must provide a 200-word statement covering:
Their customer service policy
Their range of services and stock
What knowledge and skills their staff offer
Additional credit could include, but is not limited to IBDs which have:
Built a community around their store
Adopted disruptive and/or innovative retail strategies
Seen business growth over the last year
Been active in relevant cycling events over the last year
Omnichannel Retailer of the Year
Who should you nominate?
Omnichannel retailers carrying bikes as part of their ranges, or offering cycle repair services, as well as a competitive online store. Winner decided by judging panel.
Criteria
Businesses will be judged on the quality of the range offered and customer service, as well as their reputation for effective and efficient transactions, swift delivery and packaging.
Nominees must provide a 200-word statement covering:
What their customer service policy is
What cycle-related services and stock they offer in-store
What stock they offer on the website
What cycling knowledge and skills their staff has
Additional credit could include, but is not limited to omnichannel retailers which have:
Built a community around their store/s
Adopted disruptive and/or innovative retail strategies
Seen business growth over the last year
Supported the cycling industry on the whole over the last year
Contributed positively to cycling charities over the last year
Been active in relevant cycling events over the last year
An efficient and visually appealing website design
Supported the cycling industry at large over the last year
Best Retailer Services
Who should you nominate?
Any company providing services to benefit cycle industry members, e.g. training, EPOS, bike fitting software, etc. Winner decided by judging panel.
Criteria
Nominees will be judged on the positive impact of their service to the cycling industry.
Nominees must provide a 200-word statement covering:
How their service benefits the cycling industry on the whole
How their service is unique
What specialist knowledge and skills they are able to share with the industry
Additional credit could include, but is not limited to those which have:
Supported and worked with IBDs in 2022
Used multiple platforms to reach as many retailers and consumers as possible
Made mainstream impact to benefit the cycle trade over the last year
More information on all categories for this year can be found here and our new judging panel can be found here. Entries and nominations are open now and will close at midnight on Friday 26th August.
ArmaUrto is the headline sponsor for the BikeBiz Awards 2022, and the Bicycle Association (BA) has also been announced as the Cycle Advocacy Partner.
For more information about sponsorship opportunities for the BikeBiz Awards 2022 in association with ArmaUrto, contact Richard Setters at richard.setters@biz-media.co.uk.
