BikeBiz Bicycle and cycling retail news
M&J has announced the launch of its new B2B – meaning that with a click of the button, users now have access to over 4,000 lines.
Established in 2004, Mark Henshaw and Steve Henshaw have seen many changes with the trade, with shops going from retails outlets to repair workshops.
Steve Henshaw said: “Over the last 30 years, the trade has changed and we are trying to move with the times. We understand the internet has taken away a lot of sales on bikes and accessories from IBDs.
“However, a growth area has been repairs and services and I’ve always said you can’t get your bike serviced or repaired online. Our main focus has been to have good stocks on everyday workshop lines and we will continue to add more lines where we can.”
“It’s been a job that we’ve been meaning to do for some time and a work in progress over the last 12 months,” said Daniel Oates. “We have built it in-house to keep the cost down and keep our prices low.
“Our main objective was to make it as easy as possible to use with a simple format. The website features the usual images, descriptions, prices, categories and search bar as expected but also has a favourites feature where dealers can save their regular items to add to the basket and save time.
“Although the website is new we do not want to move away from the friendly family service we offer and lose contact with customers. Once the order is placed, one of us will always phone you before shipping to make sure there is nothing else you need to add on.”
Mark Henshaw added: “Back in the early 80s when I joined H&J/Moore Large, nobody could have foreseen the way the trade has gone over the years – mountain bikes, BMX, road bikes and so on. The repair side has stayed constant over this time and as bikes have become more technical, it has a big part to play in their business especially with a decline in cycle sales.
“Our business has changed with the times and we continue to do so to help the smaller with all their parts and accessories.”
