Service Lead/Workshop Supervisor

Website Specialized Harrogate

Service Lead/Workshop Supervisor

Why work for us?

As the premier Specalized dealer in the north, we stick to the Specialized ethos. We believe bicycles have the power to change lives. We’re always looking for passionate people who share in this belief and who want to play an active role in inspiring and getting more people on bikes. 

We are a busy, independently owned cycle store in the North Yorkshire town of Harrogate, with several partner stores in the north of England. 

We deal primarily with customers looking for high end Specialized bicycles, who expect the highest levels of service. This means you will get to work with the newest bikes, componentry and tech. available in the cycle industry.

As part of the business, we also run an active service centre, offering repair and maintenance options for most brands of bike.

If you like the sound of the above, there’s more!:

  • Competitive salary (DOE)
  • Significant bonus possibilities
  • Trade discounts on both bikes and accessories from most industry brands
  • Regular business daytime working hours
  • 32 days paid holiday
  • Great riding on your doorstep
  • Parking + shower facilities
  • Friendly and experienced team, working together in a supportive environment
  • Training and progression opportunities
  • Chance to work with the newest and best bicycle technology

All we ask is that you be yourself and give your all. Put more in so that everyone gets more out!

What we ask of you

As the service lead, you will be primarily responsible for the organisation and workflow of the service centre, from custom bike builds to bike servicing and stock control.

You will be the leading face to face customer advisor for the service centre, taking calls, checking bikes in and out and giving sound advice, all with a smile! 

Other responsibilities will include ensuring all service work is delivered on time, the right bikes are built for customers and for the sales floor and stock and service parts are ordered correctly. All of this done whilst maintaining a tidy and safe service centre environment.

Is this you?

We are looking for an individual with the following qualities to complement our existing team and to provide our customers with the best experience:

  • Confident communicator
  • Good attention to detail
  • Assured multitasker
  • Organisational skills
  • Helpful, approachable attitude
  • Works well as part of a team
  • Felixible, pro-active, can-do approach
  • Good cycling product knowledge
  • Bicycle service centre experience
  • Basic computer literacy

If you would like to apply for the role, please send your CV and cover letter with details as to why you are the right person to join our team.

If we find the ideal candidate, we will bring forward the closing date for applications.

Salary: DOE

Full Time, 5 days out of 7

To apply for this job email your details to Harrogate@SpecializedConceptStore.co.uk.

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