BikeBiz Bicycle and cycling retail news
EVELO Electric Bicycles has announced the launch of its new comprehensive e-bike warranty.
The warranty covers four years or 20,000 miles – which ever comes first – from purchase for new electric bikes, as well as any certified open-box purchases from EVELO.
“Electric bikes represent a significant investment for a new rider. This is especially true as it is a fairly new industry; we believe that it is critical to ensure that the customer’s purchase is protected for an extended period of time.
“The four-year or 20,000-mile warranty represents our promise to our customers to be there not just before the sale, but for years after,” said Boris Mordkovich, EVELO’s co-founder and CEO.
The new warranty compliments existing customer care features such as the standard ten-day at-home trial, free returns and the brand’s prefect seat guarantee.
