The BikeBiz jobs board helped fill more than 680 positions in 2024, and listings are still on the rise. Here’s our latest top five…
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Cycle Retail & Trail Centre Shop Manager
Are you passionate about mountain biking and delivering exceptional customer experiences?
We are looking for an experienced and enthusiastic cycle retail manager to join our trail centre shop team at Whinlatter Forest. In this dynamic role, you will oversee the daily operations of our cycle retail and bike rental store, lead and inspire a team of dedicated staff, and help drive the business towards even greater success. Cyclewise Whinlatter is based at the MTB trail head of Whinlatter in the Lake District, offering a specialist environment focusing predominately on mountain bike products, with some of the best mountain bike trails in England just on the doorstep.
We are looking for someone with previous experience in retail management, ideally in the cycling industry or a related field. Knowledge of bike mechanics. Strong leadership skills with the ability to inspire and motivate a team. A genuine passion for cycling and outdoor activities. Customer-focused with a positive, can-do attitude. Strong communication skills and the ability to build relationships with customers and suppliers. Organised, detail-oriented, and able to manage multiple tasks at once. Ability to manage stock, inventory, and budgets efficiently. Knowledge of cycling products, equipment, and trends is highly desirable. First Aid qualification or willingness to complete training (desirable). Ability to work flexible hours, including weekends.
Assistant Manager/Senior Sales person
We are currently recruiting for a new Assistant Manager andor Senior Sales Person (full-time or part-time) to join our bike shop. These are very unique opportunities as Mud Dock typically runs a very low staff turnover, as we like to stick around. As well as helping our Store Manager keeping your team engaged and motivated, you will need to embrace a real passion and understanding of cycling along with trends and new tech. You maintain the efficient and effective operational day-to-day running of the store as well as leading your sales team from the front.
Our expectations for the dieal candidate is someone who possesses a proven record of sales and team leading. Be in charge of all shop floor operations and emails. Be confident in selling our key brands (Brompton, Cannondale, Trek, Basso and Tern). Have a good understanding of current P&A as well as great mechanical skills (Cytech 1 or equivalent experience preferable). Take full accountability for key holding, housekeeping, and deliveries. Champion our products by delivering an excellent experience, be a role model and brand ambassador, energising your team to drive sales to meet and exceed store KPI’s. Manage warranty requests.
We’re excited to be looking for senior bike mechanics to join our team! We’re looking for a people person who enjoys working on bikes, learning new things, highly practical with good time management. The role involves repair of bikes across our busy programme of cycle maintenance, cycle loan schemes, maintenance courses, and fleet bikes for businesses.
The post holder will work predominantly in our Eddington location and be the main mechanic for this site but will something work at our Cowley road location or out of house. You will be responsible for ensuring that jobs are booked in correctly, Supervising other mechanics and assisting the on-site staff with booking in stock and placing orders
The role will report to the Workshop Manager and work closely with the Programme Coordinator to ensure high quality delivery of our services. The post holder must enjoy working hands on in varied workplace and be tech-savvy, as well as happy to work outside in all weathers. They must also be a people person, who enjoys delivering fantastic customer service. We are a small dynamic team, and we encourage ideas and strategic input from all members. The role includes scope to grow, and we look to nurture staff looking to develop in their roles.
You can expect in a typical week to include working in our workshops on customer repairs. Advising and helping customers with purchases and repairs. Preparing and handing out hire bikes on and off-site.
Dealer Support & Customer Service Agent
You will contribute to the growth of the RideWrap brand by supporting our Tech Rep team and RideWrap Dealer network globally, and provide customer service support for our shop in Cobham. You will also take ownership of all dealer support, kit list maintenance, general administrative responsibilities for the Tech Rep team, and other duties as assigned. As an expert on all things RideWrap, you’ll build strong relationships with our shops, brands, and RideWrap teams.
RideWrap is a rider-owned and operated business. Since the beginning, our objective has been simple: help riders get the most out of their time riding bikes. RideWrap’s proprietary systems are born from combining a background in precision engineering with a love for riding bikes. We produce industry-leading frame protection components for all bikes and riders.
A great opportunity has arisen for a store sales manager to take the helm at our STORRINGTON store based in West Sussex.
South Downs Bikes enters into its 21st year in the retail sector of an ever changing and challenging bicycle industry. We represent the leading brands of Specialized, Trek, Cube, Whyte, Scott, Frog and Brompton. Our mission statement centres around our community and is purely focused on customer service.
The successful applicant will be required to work on a busy shop floor responding to customers needs and aspirations. One of your greatest allies is working in conjunction with Citrus Lime on their workshop, EPOS and ecommerce systems so an understanding of this would be a distinct advantage.
Benefits include a competitive salary based on experience, 28 days paid holiday, staff discounts and a cycle to work scheme opportunity after a successful probationary period. The ability to drive sales and meet performance targets whilst maintaining high levels of customer service will reward you by bonus remuneration.
