Search Results for: retail survey

The Outdoor Industries Association has carried out another survey of its 300+ members. This showed that four in five businesses trading in the outdoor leisure sector saw significant reductions in turnover during April

Cisco may be sacking I-in-5 workers worldwide – the clearest indication yet that the dot.com bubble has burst big-time – but in niche markets, online sales seem to be holding their own. This is certainly true in the bike market, claims Cullen Ward of bikemagic.com who here reveals the results of a cycle-specific e-commerce survey. 18 percent of respondents have bought bikes and bits from websites. And most enthusiasts want a rapport with a retailer, digitally or in the flesh…

That’s what the Outdoor Industries Association is calling for. The extension to the Small Business Loan Guarantee Scheme is a move in the right direction, but doesn’t go far enough…

The minimally staffed and underfunded Outdoor Industries Association is being extremely proactive on behalf of its members. Its website is a superb survive FMD resource and now the OIA has written again to the PM, the DTI and the rural task force. This time there are hard facts about how the FMD crisis is biting in the outdoor business. Could the similarly minimally-staffed and underfunded bike orgs take a leaf out of the OIAs book?

A Halfords national press ad promoting bikes from £53.29 has been criticised by the Advertising Standards Authority

Right. Its roll your sleeves up time. Get that nose back on the grindstone. Does this upset you? Youre not the only one! But, BikeBiz finds the silver lining…

According to a new survey, retail staff across all sectors believe they are poorly trained to effectively handle complaints, an area where flashpoints with customers can occur. And those customers who walk rather than complain could be losing retailers big revenue.

Repping wont be killed off by the internet, says Crabtree MD Julian Pointon, but only those reps who can sell will thrive. Order-taking reps will be supplanted by B2B websites that IBDs can order from at any time day or night.

Could the cycle trade benefit from studying the new strategic development plan of the Outdoor Industries Association?

…as it forms the Federation of Cycle Mechanics. The federations aim? To raise the level of professionalism of Britains bike mechanics. It will be a tool, says CoBR, that IBDs can use to differentiate themselves from the multiples (although it has yet to be decided whether it will be an IBD-only organisation)