The Company Prologue Performance Cycling is a high-end road bike shop and café in Harrogate, North Yorkshire. Prologue opened in 2014 and has seen year on year growth leading to an expansion of the business last year with the opening of a new bike showroom within the same location to enable us to better display the range of bikes we stock from brands such as Cervelo, Pinarello, Colnago, BMC and Bianchi and to provide an enhanced customer experience. We are recruiting for either a highly skilled workshop mechanic or workshop lead to take responsibility for the day-today running of a busy workshop with a focus on custom builds, all aspects of bike repair and a strong focus on the best brands then industry has to offer. Your Role Leading and managing the workshop and liaising closely with the rest of the team to ensure we provide excellent service to our customers. In depth knowledge of all mechanical and electronic gear systems, hydraulic brake systems and a strong skillset to help diagnose faults. Be a good team player with strong ability to work autonomously and with confidence in a fast-paced environment. Take responsibility for the workshop booking system to maintain a clear indicator of workshop allocation and availability. Manage stock levels of parts, consumables and sundries to ensure stock is replenished before it runs out. Gain a high level of product knowledge on the brands we sell and use of supplier B2B websites. Your skillset Excellent customer service skills to provide the highest levels of customer satisfaction. Decision making and problem-solving skills. Qualified to Cytech Level 2 or higher with time served experience in this, or a similar role. Be organised, clean and tidy with a great attention to detail with excellent time management skills. Enjoy sharing your knowledge and expertise to help the team and business objectives. Ability to produce custom bike builds from scratch including the ability to replicate different bike fit files. Be self-motivated with a strong ability to prioritise. What we offer Competitive Salary. £22-28k per year depending on experience Relaxed and friendly working environment. Market leading product trade pricing. Access to additional discounts from our vendors. 50% discount in our Café plus free hot drinks. 28 days holiday including public holidays. Full time role - 5 days per week with one weekday and one weekend day off (also one weekend a month off). Pension contribution. Please send a cover letter outlining why you would be the right person for this role and a CV to john@prologuecycling.co.uk