The Electric Bike Shop is looking for a Full Time Web Sales Manager in Bristol to join us due to further expansion. The role will consist of managing all web sales, logistics, returns, queries and complaints of a fast growing electric bike business selling bikes all over the country. The ideal candidate will need to be capable of sorting deliveries from multiple locations around the country to customers via a courier. Identify new methods to streamline the operation. Deal with missing items and liaise with customers with new and existing enquiries. You must be a flexible and committed with a can-do attitude and being solution focused and optimistic is an absolute must. A high level of customer care is required; you must be very approachable and be able to demonstrate strong communication skills with the ability to communicate with customers who have varying levels of cycling experience. The successful candidate will have strong problem solving skills and demonstrate an ability to use their initiative whilst working independently as well as working as part of a well-established close knit team. We are looking for someone with previous experience in a similar role who is ready to take a step up to the next level. Full-time hours: Tuesday - Saturday Expected start date: ASAP Job Types: Full -time, Permanent Salary: £20,000 - £22,000 per year depending on experience.