Store & Field Swapper

  • Full Time
  • London

Website Swapfiets

Store & Field Swapper London (PT)

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto ‘buy less, use more’. 

Do you like working in a young dynamic environment and get to express yourself? Do you enjoy sports, love biking and want to work in a mobility company? Then you are ready for the Swapfiets adventure!

Do you recognize yourself in this?

Do you enjoy playing the host or hostess? Are you the one who will give our members an amazing customer experience?  Do you want to give the best service to our members and are you looking forward to be performing small repairs in our store or in the field?

Are you looking for a great, flexible job at a fast-growing scale-up? Then this is the job you’re looking for! Who knows, you might soon be the indispensable link in our chain!

Your responsibilities:

  • As a Store Swapper you will assist customers that come in for first deliveries, on site repairs, exchanges, and what we call drop off;
  • As a Field Swapper your job is to drive around by van, car or bike delivering bikes to our customers and helping them repair their bike on-site;
  • Providing excellent service to our customers;
  • Perform preventive maintenance on Swapfiets bikes;
  • Perform easy on-site repairs of Swapfiets bikes – You will get trained for that 😉
  • Drive basket value by offering additional products that are desired by our members;
  • Work between 0-20 hours a week as part of a young and dynamic team of “Swappers”.

Your profile

  • Working experience in Retail
  • Affinity with bikes and service;
  • Fluent in English;
  • Clean drivers license.
  • Available 24 hours (roughly 3 days).

What Swapfiets offers you

  • Your own Swapfiets (lend-lease) 🚲!;
  • A salary of £11.53 per hour;
  • Lots of responsibility, challenging work, and friendly colleagues;
  • We offer you a young dynamic environment;
  • Good working atmosphere and nice colleagues;
  • Team buildings and BBQ’s.

Will you join us? Then your growth path could look like this:

At Swapfiets, we not only find a sustainable footprint important, but also a sustainable career for our colleagues. We offer you the opportunity to develop yourself further within our organization in the direction that suits you!

Once you apply

Our recruitment team will contact you to go through your application.

  • This is followed by a first interview with two of our hiring managers.
  • Both have a positive feeling? Then a second interview follows.

Are you and Swapfiets still just as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!

To apply for this job please visit

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