Full Time
Bridport, Dorset
Posted 3 weeks ago

Website Atlas Adventure Store

SALES PROFESSIONAL – Atlas Adventure Store

We are looking for a Sales Professional to join our passionate and professional team here at Atlas Adventure Store in stunning West Dorset.

Borne from a desire to do things differently, Atlas is not your average bike shop. With a host of bike, outdoor equipment and fashion brands, we aim to offer a vast range of equipment and clothing to make the most of the outdoors and help our customers with any type of adventure, big & small.

We’re looking for an individual that is self-motivated, strives for excellent customer service and can think outside the box. They will have a high attention to detail, excellent communication skills and strive to take the business forwards.

This role is sales-focused and customer-facing: greeting customers, understanding their needs & recommending the right products is a key part of the role. The right candidate will be self motivated; seeking sales opportunities, following up and successfully closing the sale.

Lots of our products are technical, this person requires motivation and desire to learn and communicate every aspect of our products to our customer base, providing alternatives where possible.

Cultural fit is really important to us, Atlas has a ‘business at the front, party at the back’ mentality, we love to work hard and play hard. You’ll be on the front line of repping the Atlas brand and therefore shared values are a must. If you love music, riding bikes, getting outdoors and everything listed above then it sounds like you should get in touch!

KEY RESPONSIBILITIES

Greeting and assisting customers in store
Consulting with customers to find them the right product to match their needs
Identifying and maximising every sales opportunity by upselling and link selling
Identifying and presenting alternative options to the customer
Negotiating and closing the sale
Proactively handling internal and external customer inquiries by phone and email
Building strong, long-term relationships with customers
Ensuring best in class customer service is achieved in all areas of the business
Generating 5 star reviews through excellent customer service
Maintaining high retail standards, through merchandising, product positioning, tidy and clean store etc
Fitting customer to bikes, providing the appropriate size and adjustments.
Ordering products from our suppliers & using B2B websites
Using EPOS system and basic computer skills
Processing web sales
Monitoring stock control
Continually developing professionally, alongside product and industry knowledge
Processing payments and handling cash, including reconciling till.
Being an ambassador for the business