Sales Advisor / Admin Support

Full and Part Time Retail Sales Advisor and Admin Support

Overview: 

At Lovelo, we are passionate about excellent customer service and our products.  You will have a keen interest in the cycling world and will be someone that enjoys working with the public and can work as part of a team to promote the best customer experience possible. 

Key Objectives: 

• Ensure that all customers receive a high level of service, including greeting all customers on entering the shop, assisting in their choice of purchases, processing sales through the till system whilst always ensuring stock accuracy.
• Have excellent product knowledge in order to provide the level of service required.
• Maintain a professional, positive, and helpful attitude.
• Work as part of a team to achieve sales targets and margins by maximizing every sales opportunity.
• Attend regular shop meetings as and when required.
• Assist supervisor/managers with other tasks should they be requested.
• Supporting stock management, booking in, warranty and returns administration.
• Help ensure that the shop is presentable at all times and that the stock is clean, tidy, and correctly labelled.
• Help ensure that the daily shop house keeping tasks are completed.

Essential Skills and Experience to demonstrate:

• Previous face-to-face customer service experience in a retail.
• You are attentive to the customer needs with good interpersonal skills to be able to recognise opportunities for link selling
• You are able to work as part of a team.
• You will be self-motivated but willing to take instruction if given.
• Willing to contribute to other tasks as required such as during stock-takes, shop housekeeping and events.

Benefits:

• Competitive salary depending on experience.
• 28 days holiday including bank holidays.
• Trade discount.
• Pension Scheme.

Please send CV and Cover Letter to Chris@lovelocycleworks.co.uk