Retail Staff

Website Bikesoup Ltd

Title: Retail Staff

Job Description: Full time and Part time

Job Location: Westfield London, W12 7HB


We’re launching the first ever premium bicycle store in the iconic Westfields London White City this autumn and looking for retail staff to work at our flagship store. We will stock a wide range of e bikes, City, Road and Gravel bikes over two floors along with the latest in bike tech and gadgets.

Job Description

As part of the Bikesoup team you will be involved in an innovative fast-paced company who strives itself on delivering best in class products and services. We’re taking a different approach to how we do things which shows in our branding and our operation. It’s important that everyone has a voice in shaping the direction of Bikesoup as we look to expand throughout the cycling industry. 

Key responsibilities

  • Opening the store at the beginning of operating hours and closing it at the end of operating hours
  • Scanning items for customers and making sure they found what they were looking for
  • Operating a cash register
  • Counting out the correct change when tendering cash
  • Monitoring inventory
  • Stocking shelves when a product is running out
  • Ordering more stock when there is a shortage in the warehouse
  • Communicating with customers over the phone and in person, answering all questions they have about products and the store
  • Keeping aware of what types of products are in the store and making recommendations to customers
  • Processing returned items
  • Completing tasks as delegated by a superior such as a store manager
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)


  • Proven work experience in Retail Sales, as a Representative, Sales associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behaviour principles
  • Knowledge of inventory stocking procedures
  • Likes bikes
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts

Job Type: Full-time and Part time 

Salary: £22,000.00-£25,000.00 per year

Part time- £ 9-11 per hour


  • Opportunity to progress and be part of the evolution and growth of this thriving business
  • Staff discounts


  • 8 hour shift
  • Working hours are 30-40 hours per week on a shift rota basis, weekends included. Hours will increase during a busy time (summer).
  • Part time position available 

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • London, W12 7HB: reliably commute or plan to relocate before starting work (required)

Please if you are interested submit your CV with a cover letter by email here .

To apply for this job email your details to

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