Title: eCommerce Sales Assistant – B2C Job Location: Remote (Work From Home) Salary: Competitive Hourly Rate & Bonus Structure Contract Details: This is a full-time position, Monday to Friday. You must be eligible to work in the UK. How To Apply: Please submit an up-to-date CV and covering letter explaining what skills you could bring to the team and how you can fulfil the essential criteria for this role to careers@electricrider.co.uk Job Description: Are you a DRIVEN and HUNGRY sales professional? Electric Rider is the fastest growing UK Rideable Electric Vehicle Start-up. We are looking for a driven eCommerce Sales Assistant to help customers identify and purchase products they desire across B2C channels. Our range covers eScooters, eBikes & more. Sales Assistant duties include fully remote phone sales, calling warm leads that have expressed an interest in our range of products. The goal is to provide high class customer service and to increase growth and revenue through sales maximisation. Ideal candidate will have an interest, knowledge or desire to learn about cycling and Rideable Electric Vehicles (Electric mobility - eScooters, eBikes & more). The role has a team incentivised bonus structure based on revenue performance of the business. Responsibilities Ensure high levels of customer satisfaction through excellent sales service over phone & email Ascertain customers’ needs and wants Recommend and display items that match customer needs Keep up to date with product information Accurately describe product features and benefits Follow all companies’ policies and procedures Requirements Proven sales experience in retail or online sales Understanding of sales principles and customer service practices Excellent grammatical and oral communication in English Track record of over-achieving sales quota Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality Basic administration skills Benefits Great bonus structure in place Ability to grow within the company Generous staff discounts after probation period Friendly UK based team Progressive Start-up that is rapidly scaling Please submit an up-to-date CV and covering letter explaining what skills you could bring to the team and how you can fulfil the essential criteria for this role to careers@electricrider.co.uk