eCommerce and Social Media/Event Marketing Executive Activ Cycles Activ Cycles is an independent bike retailer based in Kent, with an existing store in Folkestone and a new store planned in Ashford. It is an established Trek Partner Store. We are excited to be launching a new website to develop our online sales, backed with personal delivery of bikes in the South East. We are looking for an individual who is passionate about cycling and who will be an important contributor to the future growth of the company, taking responsibility for online support and marketing. Role and Responsibilities You will ensure the smooth running of our website, and a great user experience for our customers. You will also be responsible for agreeing and delivering a calendar of social media advertising and articles. Execution of trading and merchandising plans on the website Maintenance of the homepage and other key trading pages, including banner and artwork production Updating core product ranges on listing pages in response to demand and supply Maintaining site navigation to ensure a great user experience Email newsletter production Article creation on products and themes (eg eMTBing in the South East) Creating and posting content to the website and social media Managing our online orders and their delivery Support for our online customers Trustpilot review monitoring and responses Provision of marketing support for our shop rides and events such as Kent Coast to Coast Gravel Ride Gain detailed product knowledge by completing the Trek University online courses Skills/Experience required Experience of content management systems Use of Google Analytics Experience with MS Office Basic technical knowledge of HTML and web publishing Basic image editing/banner creation Familiarity with social media and its use for marketing Excellent writing skills in English and ability to create articles Attention to detail and ability to problem solve Good communicator Passionate about cycling Salary Up to £25k dependent upon experience Hours Monday to Friday 9am-5.30pm Holiday 28 days including Bank Holidays Benefits Competitive salary Bonus Pension Cycle to Work Scheme Generous staff discount scheme Support for online marketing training