Location: The Mailbox, Birmingham, B1 1RE Salary: Circa £21,000 (Dependant on experience) Job Description An opportunity has arisen for an Assistant Showroom Manager to join our retail team at our Birmingham showroom, located in the Mailbox. The role will be to work alongside the Showroom Manager in the development and training of the team, to maximise their potential for sales and to assist in the day-to-day operation of the Showroom. The role will be focused on sales and customer service; with the ideal candidate possessing existing managerial experience and entrepreneurial flair to assist the Manager in driving our B2B sales and pursuing local opportunities to grow the brand’s presence and establish the showroom as a prominent local bike destination. We are seeking a cycling obsessed team player, with experience of working in retail management, ideally within the cycling industry. Mechanical knowledge of bicycles is essential, as is an awareness of current trends and developments within the industry. Having previous experience of product merchandising and POS would be a distinct advantage as you will be responsible for the retail standards in the store. Essential Experience/Skills Retail Management or Customer Service. Exceptional customer service skills, with a proven track-record. A strong team player and self-starter, used to working collaboratively to problem-solve and provide exceptional service to our customers. Strong technical knowledge of bicycles, ideally across multiple disciplines. Exemplary written and verbal communication skills, with a keen attention to detail. Benefits 25 days holiday plus bank holidays 40% colleague discount Cycle to work scheme Pension scheme About Ribble Ribble Cycles is an established global online retailer of cycles, cycle parts and accessories. Cycling has been bringing people together at Ribble Cycles for over 100 years. For the last century we have inspired thousands of people to take to the open roads on our custom-built bikes and our team of expert, dedicated and committed staff continue to make this happen. Our award-winning range of Ribble bikes are all hand assembled at our premises in the beautiful Ribble Valley and sold all over the world. Ribble Cycles is going from strength to strength and is in the process of implementing an exciting long term growth strategy that will further position the Ribble brand and business as a market leader in the premium bicycle market.