The Company At Temple Cycles we design and make a range of modern bikes with a classic aesthetic for city, country, touring and road. All our bikes are lightweight, durable and versatile. Most importantly, they are built to last. Based between Bristol and London, we sell our bikes online and at our premises in both cities. Our Mission Make brilliant bicycles that people love to ride. Create sustainable and long lasting products. Offer exceptional customer service and advice. Inspire more people to cycle. Brief We are looking for a highly organised Operations/Project Manager to join our team as we look to develop our brand and grow the business. Your role will be instrumental in ensuring the smooth running of various company operations and the successful delivery of new projects. Why join Temple? This is a fantastic opportunity to join an innovative bicycle company in a growing marketplace where you can have a genuine impact on the future of the business, working closely with the company founder. We’re a close-knit team and are passionate about cycling and the products we make. We regularly cycle together, enjoy social activities and also benefit from an annual company allowance scheme. Responsibilities Maintain an overview of company operations, coordinating staff and resources to make sure business goals, priorities and customer service objectives are met. Taking ownership of our direct to customer sales procedure and aftercare. Implementation and management of a CRM system. Coordinate and prepare clear and comprehensive project briefs and oversee execution from start to finish using internal and external resources. Examine and analyse company data to draw insights and improve company operations by implementing better practices and automation. Mentor and motivate team members to increase productivity and implement best practices. Working closely with the company founder, ensuring operations are running as planned. Other administrative operations tasks. Key Requirements Very motivated and keen to be part of an innovative and growing company within the bicycle industry. Highly organised individual who is confident multi-tasking and working across many aspects of the business. High standard of written and verbal communication. Excellent project planning and execution abilities. Exceptional customer service skills and problem solving, when dealing directly with customers. Great interpersonal skills for management of team members. Desirable Requirements Good technical knowledge of bicycles, and general enthusiasm for cycling. Proven experience in an operations or project management role within a B2C company environment. Experience with automating systems and processes within businesses to improve efficiencies. Flexibility to work at different company locations when required. Job details Full time Located in London or Bristol Salary dependant on experience Application Details If you would like to apply, please send a covering letter and CV to info@templecycles.com