Tag Archives: servicing

Do you have a funny, eye-opening, or important story from the workshop? An interaction with a customer that you particularly remember? BikeBiz is looking for tales from the workshop to feature in future editions of our magazine, and we’d love to hear from you. Email alex.ballinger@biz-media.co.uk or fill out the …

Bike Hero has opened the doors to its first location in Chertsey, offering a collect and deliver bicycle repair service across Surrey and West London via its online platform.  The team combines expert bicycle mechanics and a management team with years of combined industry experience, sharing the goal to make …

Thousands of people across Scotland are set to get pedalling following the relaunch of a scheme offering free bike repairs. The Scotland Cycle Repair Scheme will encourage people to get old bikes out of storage and back in use, as well as keeping well-used bikes pedalling smoothly and safely. The …

havebike has launched its first round of public investment as it begins expansion across the UK. The London-based business is inviting the cycling community and the wider public to join it on its journey, seeking upwards of £500,000, having already raised over 80% of the target amount. With a pre-investment …

Extra UK has introduced the new Topeak Bicycle Fix Station. During the COVID-19 pandemic, the industry has seen a resurgence of people getting back into cycling or using their existing bikes as a mode of transport as well as leisure. This has highlighted the need for improved cycling infrastructure, and …

Bike repair startup Handlebars has rebranded to Fettle, having undergone a makeover to reflect the changing needs of its customers. The new brand, with its distinctive new look and strapline, has positioned itself as the champion of customer service and is vowing to “put the word service back into bike …

The fourth batch of Fix Your Bike vouchers is now available. Transport Secretary Grant Shapps has today announced another 150,000 vouchers to give away, helping people get their bike road-ready for spring. The last batch went in under 48 hours, he added in a tweet. Today I’m announcing ANOTHER 150,000 …

Bike repair workshop Handlebars recently opened its latest branch in Hyde Park. CEO Jeyda Heselton talks to Rebecca Morley about transforming disused spaces and putting the service back into servicing

The third batch of Fix Your Bike vouchers is now available. The Government has released 150,000 on this occasion. “The scheme is open to anyone in England who has an unused cycle in need of a repair,” said the website. “However, as there are a limited number of vouchers available, …

World Bicycle Relief is celebrating 2,500 field mechanics trained. The non-profit’s specially designed Buffalo Bikes mobilise communities in rural developing regions across the world where distances are a barrier to education, healthcare, and economic opportunities. The mechanics are trained to serve those communities and keep Buffalo Bikes rolling ‘for generations …