Job Description:\u00a0\r\n\r\nReady to make the difference? Here's your chance! ConnectBike was \u00a0founded with the aim of improving our living environment, which means \u00a0less scooters and cars, and more biking. By leasing electric delivery \u00a0bikes, we want to contribute to cleaner and congestion-free towns and \u00a0cities in the future. We do this by constantly striving for maximum \u00a0deployment of sustainable mobility.\u00a0\r\n\r\nConnectBike is a scale-up, active in supplying the Giant delivery E-bike \u00a0and the accompanying service, maintenance and financing of these \u00a0bikes. Our ambition is to become the best and most relevant supplier of \u00a0delivery E-bikes in Western Europe. ConnectBike distinguishes itself \u00a0from its competition by focusing on high-quality service and \u00a0maintenance. ConnectBike already operates in the Netherlands, \u00a0Belgium, the UK and Switzerland, with the expansion into multiple other \u00a0European countries on the horizon. In addition to international \u00a0customers such as Just Eat Takeaway.com , Domino's Pizza and Papa \u00a0Johns Pizza, we also serve national food chains such as De Beren and \u00a0Taco Mundo. ConnectBike will furthermore focus on developing bicycle \u00a0concepts that solve mobility issues in other market segments. Besides\u00a0\r\n\r\ntransporting food products, transporting other types of products and \u00a0people is part of our business plan.\u00a0\r\n\r\nDo you want to get cracking on creating a better world together with the \u00a0ConnectBike team? Are you ambitious, and do you enjoy thinking \u00a0outside of the box and showing initiative? We are looking for a Mobile \u00a0Bicycle & Service Technician to join our UK team in London!\u00a0\r\n\r\nThe role of Mobile Bike & Service Technician:\u00a0\r\n\r\n \tPreparation of E-bikes for use, delivery of E-bikes and carrying out full service and repair work at customer locations.\r\n \tEngage in the complete life cycle of our E-bikes, from preparation to delivery. \r\n \tPerform comprehensive service and repairs at our London Service Centre, Distribution Centre and various customer locations. \u2022 Travel to our customer locations anywhere across the UK ranging \u00a0from Manchester to Brighton, all via our fleet of company vehicles. \u00a0\u2022 Independently diagnosing repairs.\u00a0\r\n \tSupporting colleagues and customers with regard to service, repairs and sales processes.\r\n \tCorrect and consistent recording of each repair and service in our system, and timely contact with customers about the progress of repairs if necessary\u00a0\r\n \tIdentifying and passing on additional customer needs and buying signals to existing customers.\r\n \tThe capacity to solve problems and consider issues from another perspective (out of the box thinking).\r\n \tEngage in exciting, diverse projects and initiatives.\r\n\r\nJob requirements \u00a0\r\n\r\nWhat we require\u00a0\r\n\r\n \tMinimum of intermediate vocational education (obtained through training and\/or work experience), a good sense of service.\u00a0\r\n \tTraining and\/or experience as a bicycle technician is an advantage.\r\n \tTeam player: understands what is important for other disciplines and acts accordingly.\r\n \t Ability to be very active - bend, stoop, and lift up to 35kg on a frequent basis.\u00a0\r\n \tRespond to various tasks\/repairs as they are assigned while meeting daily repair targets and SLAs to keep our full fleet functioning.\u00a0\r\n \tGood knowledge and experience of Microsoft Office (PowerPoint, Excel, Words, etc.).\r\n \tWillingness to work - on weekends and to travel (inter)nationally for your work. (working either Saturday or Sunday is essential for this role)\u00a0\r\n \t A valid Drivers License is Essential for this role (no more than 6 points on your license)\r\n\r\nWhat we offer:\u00a0\r\n\r\n \tLunch will be completely provided by ConnectBike. We will reimburse you for your lunch (daily lunch payment of \u00a35 per day) \u2022 An environment in which you can work independently and develop yourself further.\u00a0\r\n \t A pleasant and ambitious team who enjoy their work \u2013 the ConnectBike team feels like one big family. In addition, we regularly organise staff outings.\u00a0\r\n \tInternational travel opportunities, ConnectBike is conquering Europe!\r\n \t An opportunity to share in the company's increase in value through our 'Stock Appreciation Right' (SAR) programme. \u2022 \u00a330 Monthly Mobile Phone Usage Allowance \r\n\r\nThis is a full-time position for 40 hours a week. The salary indication is \u00a0around \u00a326,000 \u2013 30,000 per annum. Salary grading is based on \u00a0education, experience and proven competencies.