Deputy Store Manager

Do you have a passion for bikes & retail? Are you a people’s person who has hunger to deliver exceptional customer service? Would you like to work for an award-winning retailer? Well look no further!

We are currently looking for a Deputy Manager to join our flagship cycling store located on Rutland Water’s beautiful North Shore. The store is home to a large workshop staffed by passionate trained mechanics. Also on site, we have a BikeFit service and an unrivalled cycle hire.

Purpose of the Deputy Manager

• To assist the Store Manager to effectively manage and maintain a profitable and sales driven store, to a high standard, delivering excellent customer care.
• To help motivate and inspire the team to achieve individual and company targets
• To ensure the safety and security of staff and stock.

What you’ll do

• Ensuring customer satisfaction and the smooth running of shifts
• Keyholder and alarm contact
• Issuing daily duties and following-up to ensure completion and compliance
• Stock accuracy and amendments
• Investigations under the disciplinary process
• Ensuring the effective scheduling of staff, and taking action to address issues 
• Awareness and responsibility for security of stock and staff
• Ensuring colleagues are compliant with training and legality as required 
• Banking and reporting to the Finance department
• In addition, the requirements and responsibilities of a Team Leader are also expected from the role of Deputy Store Manager

What we are looking for

• Excellent customer service focus
• Strong market knowledge within the cycle and leisure industry
• Commercially astute to be able to identify & exploit opportunities given the store’s location and customer base
• Driven sales record with the desire to meet budgeted sales and profit targets
• Ability to operate at a strategic level, particularly when deputising for the Store Manager, including effective planning
• Excellent oral and written communication skills
• Excellent interpersonal skills to assist in leading the store team, and to build working relationships with senior management across the company
• Consistently seeking improvement in own performance and that of others
• A high level or self-motivation and awareness
• Proficient IT skills using EPOS and similar

If you believe this fits your skills & experience then don’t delay and apply today! We’d love to hear from you.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Cycle to work scheme
• Generous employee discount
• Free on-site parking 
• Referral programme
• Sick pay
• Store discount
• Wellness programme
• Bonus scheme

Job Location: Rutland Water, Whitwell, North Shore, LE15 8BL 

Salary: £27,000 – £29,000 pa

How to apply: Email CV to recruitment@rutlandcycling.com