BikeBiz Bicycle and cycling retail news
Deda Elementi and Chicken CycleKit have opened the first Authorised Service Centre in the UK and Ireland.
The main aim of the new centre is to offer a more efficient and faster service for all Deda Elementi products sold in UK and Ireland, by guaranteeing the complete availability of spare parts and providing the adequate technical assistance.
Deda Elementi sales and marketing director Gianluca Cattaneo said: ”The long-term collaboration with Chicken CycleKit is further strengthened with the opening of an Authorized Service Centre.
“I’m sure that thanks to their professionalism and technical knowledge, Chicken CycleKit will guarantee the best service to UK & Ireland based customers. This is in line with our strategy to reinforce our brand awareness through end users and dealers by providing the fastest customer service.”
Chicken Cyclekit commercial director Michael Catlin added: “The combination of a top European manufacturer and a specialist distributor is a proven success. Deda has strengthened their standing in the UK by further improving product performance, usability, packaging and availability.
“We are particularly adept at providing a spare parts service, something over the years that we have continued to develop, thereby increasing our prominence in the marketplace.
“The association of World Tour racing with many of the brands we distribute has been a common denominator & evident over the years. It is not often that a brand like Deda Elementi can claim worldwide acceptance by pro and amateur riders alike. We are particularly fortunate to have a close working relationship with a manufacturer that is putting so much back into the sport.”
The Service Centre will start operations from April 1st 2017.
